Male prisoners on the phone Handcuffed hands Elderly male prisoner on the phone Prisoner reading Collins dictionary Prisoners working Elderly prisoner in wheelchair Woman with her head in her hands Man putting letter in prison postbox

CONTACT

PO Box 46199 London, EC1M 4XA
Tel: 020 7253 3323 / 0845 430 8923
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We require volunteers to assist our casework team.
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WELCOME

WHO ARE WE?

PAS is an independent registered charity. We do not accept Home Office or Prison Service money as this may affect our independence. We receive most funding from charitable trusts and foundations. If you have found the information on this site helpful or have received positive assistance from us, we would be very grateful if you could make a small donation towards the running costs of our organisation.

The following information is available in the following languages: PDF DocumentChinese - French - Spanish - Arabic - Turkish - Urdu - Russian - Polish

WHAT DO WE DO?

  • PAS provides legal advice and information to prisoners in England and Wales regarding their rights, the application of the Prison Rules and conditions of imprisonment.
  • PAS takes up prisoners’ complaints about their treatment inside prison by providing free advice and assistance on an individual and confidential basis, taking legal action where appropriate.
  • PAS runs the Prisoners’ Legal Rights group, which produces a quarterly bulletin entitled ‘Prisoners’ Rights’. Membership of the group includes prisoners, solicitors, barristers, academics and non-governmental organisations.

We can explain to you what the Prison Rules mean and how they affect you, and advise you if they are being wrongly applied in your case. If you have a complaint about your treatment you can contact us for advice. It may help if you also submit a request/complaint form on your wing/unit.

We will either advise you on how to take your complaint further yourself, take it up for you and enter into correspondence with the prison and Prison Service on your behalf, or provide you with details of solicitors’ firms who deal with the relevant field of law and who you can contact for further assistance.

Examples of issues we can advise on: Parole – Temporary Release – Life Sentences - Categorisation - Mother and Baby Units - Adjudications - Sentence Calculation - Licences/Recalls

If you are in doubt about what we can do, just ask us. Most of our work is done through letters or telephone calls. We do not generally make prison visits except where we have taken on a legal case for a prisoner. If we cannot assist on a prison law matter we will give you a referral list of solicitors.

HOW DO WE DO IT?

You can telephone us on 020 7253 3323 or 0845 430 8923 between 9.30-13.00 and 14.00-17.30 on Monday, Wednesday and Friday. We operate an answer phone service at all other times - please leave a message. You can write to us at PO BOX 46199, London EC1M 4XA.

PLEASE REMEMBER

If you want us to help, we need your permission, so contact us directly. We can then speak to members of your family if you wish us to. We cannot deal with an issue another solicitor is dealing with, but we can give your solicitor advice and information on prison law. If you are worried about writing private details, you are within your rights to write: “Rule 39 applies” on the outside of the envelope and seal the letter up, without it being read by prison staff. Rule 39 is the Prison Rule relating to confidential legal correspondence and is only for use in a legal matter such as letters to a court or legal advisor.