Privacy and cookie policy

Use of Cookies

Prisoners’ Advice Service (PAS) website uses cookies to improve the experience of users visiting our website. This is achieved through a cookie control system allowing users on their first visit to allow or disallow the use of cookies on their computer/device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

The PAS website uses tracking software provided by Google Analytics to see how visitors use the site. This software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. Read Google’s privacy policy for further information.

Decline cookies

If you wish to deny the use and saving of cookies from this website on to your computer/device, you can use your web browser’s security settings to block all cookies from this website.

Email newsletter

Interested parties are invited to sign up to our regular e-newsletter, which covers success stories, events and other PAS-related news.

We may use tracking facilities within our e-newsletters (such as the times emails are opened and the links clicked on) to improve the user experience of our email campaigns. All subscriber activity is stored in a secure database for future analysis.

You can unsubscribe from our e-newsletter mailing list at any time by contacting with the subject line “Unsubscribe from newsletter”.

All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties.

External links

PAS links to a number external websites that we believe may provide useful further information. However, we hold no responsibility for outdated information, broken links or content on these sites. Users should note they click on external links at their own risk. This website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Information sheets and other legal information

Our remit is to offer free legal advice and information to prisoners throughout England and Wales regarding their rights, conditions of imprisonment and the application of the Prison Rules. As part of this, we have made available downloadable information sheets and resources on our website. We strive to keep this information up to date and accurate to the best of our ability. However, we are a small charity with limited resources and from time to time there will be a delay in updating these materials.

Therefore, PAS accepts no responsibility or liability for any information (downloadable or otherwise) available on our website that turns out to be inaccurate or out of date.

Contact and communication

Under the Data Protection Act 1998, you have the right to know what personal information PAS holds on you. You can contact us in writing at Prisoners’ Advice Service, PO Box 46199, London, EC1M 4XA if you would like to know more.

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. PAS will never pass on your data to any third party.

Data management

We will review the contents of this page on a regular basis to ensure its accuracy. To find out more about our privacy and data management policy, write to us at Prisoners’ Advice Service, PO Box 46199, London, EC1M 4XA.

Last updated: March 2015